My first job was working for an ERP software provider. If you're coming from a more "pure software" background, be prepared for a much slower rate of innovation and and a more conservative mentality. IME, things like open source software is also frowned upon because the suits in charge are afraid of "anyone having access to their code". Don't expect to really change anything with any new ideas for a few years, and even then, political "soft-skills" will be the most helpful for you to learn. These organizations can be very hierarchical and traditional, even in software-oriented company. If you don't feel that way after a few months, then congratulations you're in a really rare company!
You're right, it is much more difficult to self-research, since most of the information is locked away behind proprietary systems. 99% of people in this industry learn what their company does and their niche, but thats it. The fact that you are actually motivated enough to learn about your work outside your job means you're more motivated than almost all of your coworkers (unless you work at aforementioned rare company).
For general research I would say look at the websites of your company and its competitors on their promotional materials. This will tell you what they're excited about and what they want their customers to be excited about.
If you want to succeed at your company in particular, quite simply learn how your company does things from any internal docs or processes. There are lots of acronyms so learning those and building a glossary will help a lot. Building your own wiki (I use Obsidian and its great) as you go is also helpful, but that would apply to any knowledge job.
You're right, it is much more difficult to self-research, since most of the information is locked away behind proprietary systems. 99% of people in this industry learn what their company does and their niche, but thats it. The fact that you are actually motivated enough to learn about your work outside your job means you're more motivated than almost all of your coworkers (unless you work at aforementioned rare company).
For general research I would say look at the websites of your company and its competitors on their promotional materials. This will tell you what they're excited about and what they want their customers to be excited about.
If you want to succeed at your company in particular, quite simply learn how your company does things from any internal docs or processes. There are lots of acronyms so learning those and building a glossary will help a lot. Building your own wiki (I use Obsidian and its great) as you go is also helpful, but that would apply to any knowledge job.