There is nothing cynical or about "corporate politics", or about any moral judgement including kindness in my previous comment.
It was purely factual and about duties (as in duties of an employee).
I think it is when people mix up all the moral concept you mention with facts and legal duties that people indeed get indeed confused.
HR may absolutely appear friendly and helpful, and they can really be so because it is their job to help you succeed as an employee, that is to say to deliver value for the company. It is not their job to help you act against the company. In fact it is their job, as it is for all employees, to work in the company's best interests (that's called fiduciary duty).
Perhaps another issue is that some, perhaps naive, people do not understand the nature (in the factual and legal sense) of employment.
But can't you see how the distinction between helping you succeed as an employee and a person might be murky for someone less experienced in the corporate world?
For many people, if someone is helping them and being extremely nice, they're not going to question why; they're just gonna sidle up with them and enjoy the time with their new friend.
It was purely factual and about duties (as in duties of an employee).
I think it is when people mix up all the moral concept you mention with facts and legal duties that people indeed get indeed confused.
HR may absolutely appear friendly and helpful, and they can really be so because it is their job to help you succeed as an employee, that is to say to deliver value for the company. It is not their job to help you act against the company. In fact it is their job, as it is for all employees, to work in the company's best interests (that's called fiduciary duty).
Perhaps another issue is that some, perhaps naive, people do not understand the nature (in the factual and legal sense) of employment.