I'd argue that if it confuses the user it's not inconsequential. And also, something can be both innovative and at the same time have room for improvement. Companies are literally chasing down user feedback.
A user's feedback is one of the best things that can ever happen to your program, the worst is to never ever get used by anyone, and the second worse is to have the users walk away with no idea why.
A user's feedback is one of the best things that can ever happen to your program, the worst is to never ever get used by anyone, and the second worse is to have the users walk away with no idea why.