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There was this computer system scandal when lots of post masters were convicted of fraud even though it was known the computer system was buggy. So I wouldn't assume too much competence involved.



That scandal was the Post Office, which is a completely separate organisation from the Royal Mail.


Only since 2011. That scandal started long before that


Where do these people go to pay these fines?


You get a link to the RM website, pay on line. If you don't pay, you don't get to receive the letter/packet involved.




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