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Since there's no required data custody trail (hint, hint: should be required in privacy legislation!), we'll never know.

But I expect the simplest explanation is, as the article posits:

1) ATT contracts out portions of its business operations to third parties.

2. Those third parties, in the course of their business, require and have access to customer information.

3 - One of those third parties was breached.

#4 ATT may or may not know. (Or may deliberately be not-asking their contractor)

Presto! Security by ignorance!

Given the access to SSNs, I'd assume something to do with private credit scoring.




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