If a feature of an open core product can be provided by the community, it's not valuable enough to gate behind an enterprise wall.
Nor is it a bad thing when a community implementation competes with the enterprise implementation. At a minimum it gives you a standard to exceed. For a feature like this, accepting the community offer to configure arbitrary providers lets you define which providers get enterprise-level support going forward.
The response to this makes it clear that the company has no intention of working with contributors. As many have said here, that's their right, but as a prospective customer it looks like they're unable or unwilling to compete on quality against even their own userbase's freely developed contributions, which reduces my confidence in the quality of their enterprise offering more than if they had accepted it and built a better equivalent interface or defined better support for it.
> If a feature of an open core product can be provided by the community, it's not valuable enough to gate behind an enterprise wall.
I don't think that holds as a general rule, because there's no conceptual moat preventing any feature from being reimplemented by a third party with sufficient motivation and resources. "The community" sometimes includes larger companies who build an open-source re-implementation of a smaller company's closed-source enterprise features. At best, they do this purely for self-serving reasons; and at worst, for anti-competitive ones.
> Nor is it a bad thing when a community implementation competes with the enterprise implementation
Personally I don't think it is reasonable to expect the maintainers of this project to maintain two separate OIDC implementations, one of which they didn't write in-house. They may have different naming conventions, config options, etc. Sounds like a support and maintenance nightmare.
Nor is it a bad thing when a community implementation competes with the enterprise implementation. At a minimum it gives you a standard to exceed. For a feature like this, accepting the community offer to configure arbitrary providers lets you define which providers get enterprise-level support going forward.
The response to this makes it clear that the company has no intention of working with contributors. As many have said here, that's their right, but as a prospective customer it looks like they're unable or unwilling to compete on quality against even their own userbase's freely developed contributions, which reduces my confidence in the quality of their enterprise offering more than if they had accepted it and built a better equivalent interface or defined better support for it.