> the route of finding the team that owns the code and then contacting someone on that team
Nice circle, now the reader will only hav to fill in the rest of the owl.
The benefit of the open open development model of Linux is that you don't have to have "someone you know" on the inside or essentially spam whatever contacts you can dig up until you find someone who has pity on you. You have actually publicly available developers (from many different companies, including hardware manufacturers) as well as real bug trackers where you can find if other users have had the same issue.
Nice circle, now the reader will only hav to fill in the rest of the owl.
The benefit of the open open development model of Linux is that you don't have to have "someone you know" on the inside or essentially spam whatever contacts you can dig up until you find someone who has pity on you. You have actually publicly available developers (from many different companies, including hardware manufacturers) as well as real bug trackers where you can find if other users have had the same issue.