On: Bugs I've filed on browsers

[fireattack]

No, It's not a coincidence.

Unfortunately, majority of "large" user-facing programs or services are not open source.

[dochtman → fireattack]

Software doesn’t have to be open source in order to provide good “customer support” with tracking and responding to issues.

However, most non-source available projects don’t make it possible to publicly track issues at a code level.