Sure, they have to take (oversimplified) the cheapest option that meets requirements. And that bit is crucial, because no purchase I was involved in, on the buying or selling side, commercial or governmental, was simple enough to not have special requirements way beyond the "freemium" tier of some SaaS product. Reasons:
- user count
- tool integration
- compliance
- support
- processes
- any kind of other things
And yes, this is toyed constantly when it comes to public purchases of everything to assure the preferred supplier wins a bid and still makes money on his low ball offer.
- user count
- tool integration
- compliance
- support
- processes
- any kind of other things
And yes, this is toyed constantly when it comes to public purchases of everything to assure the preferred supplier wins a bid and still makes money on his low ball offer.