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I swear this is a bug, the recovery email is supposed to remove the need for sms auth. But google have no help desk or ability to report bugs.

Shame on you google.




The problem I have with Google's authentication flow (and also Microsoft's) is that there's no right way to use it. They both make unpredictable demands at unpredictable times, so you can't rely on being able to authenticate when you need to.

Randomly losing account availability like this is completely unacceptable for critical services like the ones they provide.


I've spent hours on the phone to many Google internal numbers that I can find trying to get someone to help me.

I think my best action is to use one of the sim-swap services myself to intercept the SMS to the guy who owns the number now.


In my case, nobody owned the number so our phone provider gave it to us, you can also ask the current owner if they could help, though alarm bells may go off in their head


I've tried texting them and no response and they hang up if I call :p




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