Hacker News new | past | comments | ask | show | jobs | submit login

> wish they had valued users above all else

My interaction with Google is mostly with GCP. It's amazing how they'd invite their customers to the super swanky Google Office, and did the office tours.

I think they were genuinely thinking that showing their customers all those luxurious excess would somehow... what? Make them more motivated to put their workload on GCP?

Throughout the tour, as they were telling me about the 5-star chefs who prepared breakfast for them, about all the fantastic food that were never more than X-feet away from any employee, about the stand-up comedians who came to entertain them every Friday at 4PM onwards...

The thought that kept coming to my mind was: "Oh! So this is how you're spending the millions we are spending on you".

The tour at the AWS office was the extreme opposite of that. At their comparatively stark office, they went out of their way to make you feel YOU are the special one, the customer.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: