3. The people who say they have a problem actually had a problem, but they a minority and got unlucky, and then extrapolated their experience to everyone else
The article actually ends with "shoppers are likely to find themselves disappointed and frustrated most of the time." - and that is clearly false for me and everyone I know. "rarely" or "occassionaly"? maybe. But not "most of the time".
Don’t forget that “cashiers” aren’t a real job anyway, and with self checkout technology it allows someone who was a checker to be inspired to be a software engineer.
All they need to do is drop everything to learn one of the most competitive and hardest cross-disciplinary skills and jump into a shrinking market!
Not saying that they don't exist, but my experience has been nothing but positive. It must be 8-9 years since we got one locally, and it's been smooth sailing for me.
You scan the products. Confirm that you've scanned everything. Want a shopping bag, yes/no? Pay.
That's it. The scanners work. Payment work. Getting a receipt works.
Why do you like it better than having a cashier ring you up?
Me: I don't have to scan, check I've scanned everything, enter the number of bags, put groceries in those bags. Instead I put my stuff on the belt, I pay and walk out w the groceries--and the cashier is a pro at scanning and bagging, whereas I am not.
Plus, it's not like these stores are going to pass along the labor savings to us. They'll just pocket the difference.
