> Is there any data out there to support this claim?
What are you imagining?
The people reporting falsified shipping times on HN are the data you're asking for. I can personally confirm - Amazon "guarantees" two-day shipping for Prime orders, but it will not actually provide two-day shipping, and if you complain their only response is "Well, it got there eventually. What's wrong?"
After enough time where they systematically refused to honor their own purported benefits, I canceled my Prime membership.
What are you talking about, how am I biased? I use Amazon weekly to purchase things. The quality of products has gone extremely down hill and shipping is not as efficient as it once was. This is my own personal experience I'm relaying. Why would I even bother to say it if I didn't find it true for myself?
What are you imagining?
The people reporting falsified shipping times on HN are the data you're asking for. I can personally confirm - Amazon "guarantees" two-day shipping for Prime orders, but it will not actually provide two-day shipping, and if you complain their only response is "Well, it got there eventually. What's wrong?"
After enough time where they systematically refused to honor their own purported benefits, I canceled my Prime membership.