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"We do not consider this to be a security issue since the real customer accounts do not have access to any website."

That's a shockingly poor response from Writer.com - clearly shows that they don't understand the vulnerability, despite having it clearly explained to them (including additional video demos).




Makes you wonder whether they even handed it to their security team, or if this was just a response written by a PR intern whose job is projecting perpetual optimism.


They probably used their own app to generate the response.


And while they were using their own app they got hacked!




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