Regarding hierarchy, I have an anecdote about India. A manager told me that western teams are more likely to challenge a ticket than Indian teams, who hesitate to do that and are more likely to power through. His theory is that the culture makes it disrespectful to question the upper hierarchy, given its caste system, and causes a clash with western culture.
His solution was to communicate much more actively with the Indian team, to try to squeeze more feedback that they would hesitate to give at first.
His solution was to communicate much more actively with the Indian team, to try to squeeze more feedback that they would hesitate to give at first.