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I’ve been considering this as the “complexity crisis”.

The 1960 high school dropout could work at Jiffy Lube and excel. Even to one point owning the store.

The 2020 high school dropout at Jiffy Lube has the attention span of a goldfish, pumped up on drugs his entire life, needs to know between this tool for this vehicle, that this brand needs this, that there are now 200 different oils, and no matter what happens even if he did excel that the store will be sold to a VC firm that will knock it down to put up a cheaply made 6-plex where three of the units are full time tax-free Airbnb rentals.

We have/are absolutely exceeding the ability of everyone, let alone the below average.

Half the time I look at what I need to know and wonder how most people are getting by.




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