On: Reflecting on 18 Years at Google

[bruce511]

Sure some are moving. There are always some moving. But despite the HN bubble effect its a tiny sample.

Plus folk moving now are folk who'll move back later when they get disgruntled there. (No disrespect.) First movers are not the loyal customer base. Movers gotta be moving..

(I say this as a general rule not making an assumption about you personally.)

It's like even everyone "left" Facebook for google+.

[Eisenstein → bruce511]

Person 1: "They figured out how much they could make off you and it was more than what you would pay."

Person 2: "Well, they pissed me off so I left completely and now they make nothing off of me."

Person 1: "They already knew you would move so they figured out they would make nothing off of you in the long run!"

Person 2: "..."

[esafak → Eisenstein]

My churn would appear as a loss in their lifetime value model, so it would be detected by a long-term experiment. And I am reasonably confident they are performing long-term experiments for such things.