Same experience with Dell Latitudes. Failures we've had: ethernet port broken, motherboard dead, bottom cover cracks, paint flaking off 5 minutes of being outside the box, battery swollen, touchpad buttons broken, USB C ports broken, heating up like crazy and draining the battery whilst in standby, keyboard missing keypresses, ... And that's just off the top of my head. After 5 years we're now using HP ProBooks and EliteBooks but already had to service some of those too unfortunately...
