On: Why banks are suddenly closing down customer accou...

[bruce511]

Google, meta and Amazon all have good customer service.

In the case of Google and Meta though don't confuse Customer with User. User service is not a thing.

Clearly this thread -is- about Customer (not User) Service, so I'm not suggesting that banks are the same.

Financial systems have a bot / scam / fraud problem. As others have pointed out, that is the cause of most of the human pain in that space.

[altfredd → bruce511]

Must be nice when your sole customers are nation-states and 3-letter agencies. Better B2B than B2B (or should it be called something else... N2B — nation-to-business?)