You used to be able to make small business filings on their portal as well. Then it got too hard when they spent a few years making many many more rules.
They then mandated you use a third party to file things like employee payments saying there would be free or cheap software to do this and listed a few.
Over time the free or low cost became more and more costly for something you have to submit to them by law.
It is a difficult issue as most of the government IT are straight up incompetent. (Just last week they gave up on a project after spending $2 Billion AUD).
The private industry would likely do a better job but then some people get rich, as opposed to a whole bunch more getting paid for what ends up in the bin.
They then mandated you use a third party to file things like employee payments saying there would be free or cheap software to do this and listed a few.
Over time the free or low cost became more and more costly for something you have to submit to them by law.
It is a difficult issue as most of the government IT are straight up incompetent. (Just last week they gave up on a project after spending $2 Billion AUD).
The private industry would likely do a better job but then some people get rich, as opposed to a whole bunch more getting paid for what ends up in the bin.