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In my experience both before Doordash and now, deliveries usually happen to the door, and indeed Doordash allows requesting that - it’s usually been honored when I’ve done it, except in rare cases like building policies disallowing delivery people in the elevators (and even then they sometimes came up). In the linked article we are discussing a different case in Brazil where street-level delivery was the contract with the drivers, and the person I was replying to was defending that. I think there’s a potentially viable safety argument for that policy in the unusually theft-prone context of Brazil, but not one that would outweigh the downsides in most broadly safe developed countries.

But as to your suggested solution, I think it’s not appropriate to require a disabled person to explain their burden to every restaurant on every order, or similar. That’s too emotionally harsh. And as I said, delivery to the door is usually not a problem in my experience, but we are discussing a context quite different from my experience.




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