You've got a software product that you promote as having feature foo.
You sell 900,000 copies at ~$60 apiece, plus DLC, plus premiums for collectors. Many of these are pre-orders.
Users discover there is no feature foo, but rather feature bar. Feature bar was not what was described – feature foo was, and was a selling point of the product. The nature of game sales leaves customers with no easy recourse, as returns are not generally permitted.
Tens of thousands of customers, feeling deceived, revolt.
You've got a software product that you promote as having feature foo.
You sell 900,000 copies at ~$60 apiece, plus DLC, plus premiums for collectors. Many of these are pre-orders.
Users discover there is no feature foo, but rather feature bar. Feature bar was not what was described – feature foo was, and was a selling point of the product. The nature of game sales leaves customers with no easy recourse, as returns are not generally permitted.
Tens of thousands of customers, feeling deceived, revolt.
Help me find the silly in there.
Is it in the $58,500,000 in sales?
The huge customer volume?
The dubious marketing and business practices?