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I do therapy and group therapy on Zoom, are they going to train a therapist AI? Does this go around HIPAA privacy rules? Would they keep a file on phi?



The ToS clearly says all "Customer Content/Customer Input" AKA your words, text, voice, face, etc can be used for "Product and Services Development" which could as easily be a facial recognition database, an FBI-style database of dirt on individuals, or literally anything else before it's an AI.


ToS can't negate HIPAA or any other laws that could potentially be violated though.


HIPAA allows you to waive your privacy rights … not sure whether a TOS would count.




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