Shopping at Costco is frustrating. It's fine for grocery staples (dairy, fruit, veggies, etc). But when it comes finding specific items in stock (and which aisle in the store), Target and Walmart are way ahead of Costco.
Ordering something at Target for Order Pickup is very straightforward and convenient. For Costco, I guess they don't want you to just order 1-2 items for order pickup and be on your way. Not to mention, the parking lot situation at Costco is a major turnoff to going.
We also hated Costco parking. We go 1 hour before close and no longer have any problems with it.
We also spend less time in line, aisles, receipt check, gas, and leaving.
Costco also accepted an item return over a year later. To be fair, it almost caused a fire by turning itself on in the middle of the night.
Its a wholesale club. The items aren't in permanent locations because they are making purchases in bulk when the price is advantageous to do so. This means they won't always have the same items all the time. The items you mention are in the same location regularly because the supporting infrastructure is permanent. Freezers for milk, desserts, the bakery and other products aren't going to move around very often.
For online ordering where do you want them to store your purchase? The whole layout of the store is that all available inventory is on the floor since its a warehouse by design. Target and Walmart are retail designed stores which has a different purpose in mind.
Seriously?, the parking is like any other store, there are peak and non-peak times.
Ordering something at Target for Order Pickup is very straightforward and convenient. For Costco, I guess they don't want you to just order 1-2 items for order pickup and be on your way. Not to mention, the parking lot situation at Costco is a major turnoff to going.