Were using retrieval-based system for Q&A for a complex product. Feeding in user guides, release notes even transcribed some tutorial videos. Its quick to create a 'wow' style demo but putting into production is challenge with hallucinations and testing/benchmarks hard to do given the stochastic nature of the output each time your run with same input (temp>0). Curious on pointers if anyone is doing something similar.
Complex Reasoning in Natural Language https://wenting-zhao.github.io/complex-reasoning-tutorial/
Generating Text from Language Models https://rycolab.io/classes/acl-2023-tutorial/
the second one in particular was very well taught. I didn't catch the Retrieval based talk, since it conflicted with the text generation one.