> Obviously phone numbers for delivery has an actual use.
You would think that, wouldn't you?
I routinely see my real number printed on store receipts when the store has no reason to have them. GrubHub is supposed to anonymize numbers; the drivers always come through on a particular area code that I can recognize.
I've had drivers call me when lost, and it's always lost within my apartment complex (even though I've given really specific notes for every step of the way). I just explain it the same way I did in the notes, but they sometimes have a really poor sense of direction.
I've had a couple drivers call me because they refused to leave their car or come to the doorstep to put the food where they're supposed to. In fact, one of them sent me a photo of the Dumpster where I guess he tossed my meal.
Also, driver numbers are disclosed to the customer so that we can contact them. Drivers never answer their phones nor reply to texts. Their voice mail box is always full. If your order disappeared then the driver won't be answerable for that.
