One difference I noticed is that drivers are basically employees - they sign up for a shift and take all rides assigned to them.
I tried to understand why they are almost profitable and Uber/Lyft not and as best as I can tell it's simply because Uber/Lyft are trying to grow and expand, and this co-op is not.
They are not employees because they can stop working at any point in the day and they decide to pick up rides or decline them instead of being assigned tasks they have to complete. Bad rating just means they get less priority not a bad performance review that gets them fired. They choose their tools (car), work location and take breaks whenever they want between rides.
And yes, Uber and Lyft are intentionally a "growth hack" companies.
I tried to understand why they are almost profitable and Uber/Lyft not and as best as I can tell it's simply because Uber/Lyft are trying to grow and expand, and this co-op is not.