How much does it cost to say "sorry, we cannot help you because you're using you...

Buttons840 on July 14, 2023 | parent | context | favorite | on: The FCC responds to my ATSC 3 encryption complaint...

How much does it cost to say "sorry, we cannot help you because you're using your own router" like Comcast support does? I can't imagine how that would cost more than them supporting their own router.