Imho, the problem is vertically integrated publishing behemoths.
For them, SaaS is much more about "Maximizing profit from this game, to fund other games (or generate shareholder returns)" than "Providing a sustainable business model to continue developing this game".
Consequently, you get maintenance teams whose primary KPI is maximizing revenue, versus improving a game.
For them, SaaS is much more about "Maximizing profit from this game, to fund other games (or generate shareholder returns)" than "Providing a sustainable business model to continue developing this game".
Consequently, you get maintenance teams whose primary KPI is maximizing revenue, versus improving a game.