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They mean that the software relies on the user understanding its, or the industry-it-serves's, jargon, to be used effectively.



Which is extra funny when Keycloak is sticking to jargon out of RFCs that nobody else in the SaaS identity space is using. Hooking up Keycloak to a SAML consumer that only documents SaaS configuration is a fun game of try until it works most of the time.




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