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I think you do understand this. If you own a business, do you charge the minimum possible price and deliver the maximum possible value, well above and beyond what is required to retain and attract customers, in order that your customers may maximally benefit and profit from your hard work? Or do you make every possible attempt to capture as much profit as possible for yourself?

Economic theory and empirical study would both seem to suggest this is entirely determined not by your personal work ethic and level of entitlement, but by the amount of competition you face. If you're in a competitive industry just about anyone can enter selling a commodity good, you skate by on the tiniest profit margin necessary to survive. If you have a huge moat, regulatory burdens on competition, significant IP protection, you squeeze everyone you can and get rich.

Why would employees behave differently?




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