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Just had a super negative experience with Postmark support after being a steady customer for years, and I can only attribute it to their recent acquisition by a marketing company. They put me on a mailing list trying to force subscription change, and when I complained bitterly about the content and frequency of these marketing messages, pushed back with tone policing and told me to unsubscribe or delete them, something I haven’t heard since the old-school spam houses of previous decades.

Adding injury to insult, the unsubscribe interface didn’t even work until I’d disabled a content blocker.

So they’re dead to me now. There’s definitely room in the market for developer-first high-deliverability transactional email.




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