There are a few open-source projects that mirror the Discord help channels to a external website so that it is easily searchable. More people should do this in my opinion. Discord is extremely convenient and it is always very active, so naturally people will be drawn to it, but we should push for more alternatives like using matrix with a bridge to discord and indexers that mirror content to be more open and transparent. The problem is that its expensive and not everyone is capable of doing it easily, or they dont necessarily care or know why that's a good thing.
