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Has government done software well anywhere in terms of user friendliness?



The UK Government Digital Service has produced some pretty excellent, useable and consistent online services, with a particular focus on accessibility. Also great care taken to keep the services functional on very old and low-spec devices, far in excess of any private company I have used a website from, which are usually so bogged down with JS glitz that they barely actually work.


GDS is really brilliant, it's true.


Check out US digital services and 18F


Yes. Many examples in the EU




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