I have been using Kagi with good results too, but some things it completely shits the bed with. I wanted to find the AWS portal, so I searched for "AWS". First result, American Welding Society. Fine. Second is a medium article about AWS. The third is a reddit post about AWS. On down and down, the AWS website doesn't show up on the first page. So I searched "AWS Portal". Again, the AWS website does not show up. This is still happening for me. Just checked, I haven't blocked their domain. It's honestly such an outlier, I wonder if they intentionally blocked results from the AWS domain from showing up.
I get the same (relevant) results for the query of "aws" as freediver21.
I've never seen Kagi miss something blatantly obvious like that, so I echo sibling's suggestion to reach out to Kagi to investigate what's going wrong in your account.
Perhaps the changes made in the announcement we're all commenting on have improved the situation. I had a few search terms (intentionally niche) that are now showing up as top results where as they didn't in the past. Very happy with the changes.
Now it's just the price holding me back. I just refuse buy metered services. I've had unlimited bandwidth for years despite my usage consistently falling below the cheaper top limited usage download tier. I just don't want to think about usage — it's an unwanted distraction when something is critical to my workflow.
However, $25/mo is just too much for this service. I can see why they need to charge that at the moment due to economies of scale (or lack there-of). However, even $10/mo would be pushing it for this service.
$25/mo is a long way off the mark. Can buy a VPN, support an open source ad blocker, and have money spare to pay for a couple of streaming subscriptions each month.