On: What I learned unsubscribing from 22 newspapers

[armchairhacker]

> A leason I learned many long years ago is not to treat a customer cancelling a subscription as a lost customer, but as a customer going on holiday from you.

I was waiting for "so that's why we re-subscribe customers after a 6-month hiatus / every time we update our mail delivery service". At least that's what some companies have done to me...