They rebadge (mostly) Clevo laptops, which isn't inherently a problem. The value add is supposed to be in the QA/software side of things to ensure the devices work well with Linux (so far, so good).
Well, my Lemur Pro 10 suffered from multiple different bugs in their half-baked Coreboot firmware. They ripped out the default BIOS to replace it with a more open alternative (laudable!) but the process resulted in bugs that prevented sleep and caused the UEFI boot order to be reset at various times.
They shouldn't have shipped a device with bugs like this, but I was left waiting over a year to get both fixed. On a generic box which I've supposedly paid extra for the support!
Compare this to my Dell XPS13, which shipped with Linux on it too, and never had any such issues.
I admire their objectives, but the reality of the System76 experience is severely lacking compared to the ideal.
They rebadge (mostly) Clevo laptops, which isn't inherently a problem. The value add is supposed to be in the QA/software side of things to ensure the devices work well with Linux (so far, so good).
Well, my Lemur Pro 10 suffered from multiple different bugs in their half-baked Coreboot firmware. They ripped out the default BIOS to replace it with a more open alternative (laudable!) but the process resulted in bugs that prevented sleep and caused the UEFI boot order to be reset at various times.
They shouldn't have shipped a device with bugs like this, but I was left waiting over a year to get both fixed. On a generic box which I've supposedly paid extra for the support!
Compare this to my Dell XPS13, which shipped with Linux on it too, and never had any such issues.
I admire their objectives, but the reality of the System76 experience is severely lacking compared to the ideal.