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You certainly have no responsibility at all to help a multi-trillion dollar company fix themselves! Nor to ever shop with that company. You do you!

That said, I hope my comment and the subsequent upvotes make it clear that your experience seems very unusual. I have never felt pressured to buy anything on my numerous visits, and was even talked into buying a cheaper option of two things I considered once, and another time it was suggested I go to Best Buy rather than buy anything from Apple.

They're not paid commission to avoid situations like the one you described, so it's really strange to me that happened. That's all!




Other comments down stream indicate they do have KPIs. Maybe the kpis are for financing, I'm not sure. Someone who goes into a store only looking to buy a MacBook Air is probably doing so because of cost.

So logically you want to push as many people into buying more if you want to sell the financing.

Regardless, the entire point of BNPL is to encourage you to buy more than you need.




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