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Their name change policy really is a bit ridiculous. I know somebody that had their first name printed in lowercase on the card because Apple/GS absolutely refused to change the first letter to uppercase without a birth certificate. Photo state ID would not do…

That said, asking for official documentation for a name change seems like standard bank policy. Are there banks that make this easier?




I wasn't asking for a name change on the account, just that they issue a card with the correct name on it.

Every other payment card creditor I have will issue me cards with whatever name I ask for on it. The name on the account/statement is irrelevant.


Ah, did they also copy over that name from your Apple account and then refused to put another one on the card?

That is indeed ridiculous – what makes that name (not validated with any government documents) more authentic than the one provided later on?




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