> Technologically he's probably right, but he's massively overestimating the public's ability to use interactive tools to get information.
I think you are underestimating the pace of progress in the capability of the LLMs. It has infinite patience to query you for missing facts. Because it is not about the public's ability to use an interactive tool. It is about the LLM's capability to be a good focus group moderator/librarian/etc.
This role reversal is imminent from what it seems. The LLMs will be using us, rather than us using them.
This is exactly the things LLMs seem to be the worst at, even as they improve
LLMs are confidently wrong rather than inquisitive/have an interest in being right. They theoretically have infinite patience, but they really have no patience and accept input at face value.
I don't doubt that these can be improved, but I also don't doubt that some people will be better at interacting with LLMs than others, and that to get good at using an LLM will take onboarding time that organizations would prefer to centralize
I think you are underestimating the pace of progress in the capability of the LLMs. It has infinite patience to query you for missing facts. Because it is not about the public's ability to use an interactive tool. It is about the LLM's capability to be a good focus group moderator/librarian/etc.
This role reversal is imminent from what it seems. The LLMs will be using us, rather than us using them.