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Honestly, the move to soft keys and touchscreen UIs for basic vehicle operations was one of the worst trade-off decisions. Touch UI makes sense for complicated device interactions, such as a navigation systems. But these are typically supplemental features to driving. Replacing basic functions like climate, or volume controls, etc was insanely foolish in my view.

Imagine if you had to look at the steering wheel or gas pedal to confirm you interacted with them...

We are gifted with highly precise and sensitive devices (hands) for manipulating objects which can detect even the slightest interaction by feeling alone, and to replace that with something that requires visual or auditory feedback..in a car...was a reckless move.




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