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Ask HN: How does one start a digital marketing agency with zero clients?
22 points by mrprogrammerguy on Feb 10, 2023 | hide | past | favorite | 23 comments
My wife studies Business communication and is pretty good with marketing for small to medium businesses. How does one sell marketing to companies that are strapped for cash already in this economy? She is looking to start a marketing company.



Agency owner, ~10 years exp:

1. Talk to people. At the very start of an agency business, you get clients by talking to people - at networking events, conferences, via LinkedIn, etc. You don't get those first clients by sharing stuff on socials or doing paid ads.

2. You'll never make money if you start with that negative assumption - "companies that are strapped for cash already". Companies have cash, otherwise they wouldn't be alive. You just need to be a valuable place for them to invest that cash.

3. When you first start out as an agency, you'll do a lot of underpriced jobs, say yes to lots of things and learn a lot, but not make much money. Later you'll learn how to say no more and make more money. Read Blair Enns' book "Win without Pitching".


As a freelancer, I want to leverage others (I'm a Laravel dev), and step more into management/pm and agency lead, how do you get to the point of hiring others and using their talent in replacement of your own? I'd like to do full digital agency, and is it better to niche down? Like maybe just target real estate or lawyers or something?

TLDR: Burned out dev, freelancer thinking of moving into either digital agency, or maybe an ai consulting agency (I think this will be big, and i love all the ai stuff going on and am fascinated by it), trying to make the jump from 'just me' to me + subordinates.


Hook up gigs and then just get them to do the work, or what do you mean?


Thanks. Shes done a few underpaid gigs and volunteering gigs. Also done some bartering gigs. How do you progress from there?


That's exactly what marketing is.

Your customers want to get leads/traffic and convert them into sales, and you're promising you can make "marketing" that does this, so show them by creating that "marketing" that gets them in your front-door.

What do those small and medium businesses do, and how can you help them make more money? That's what they want to know you know before hiring you to help them with that.

Something to think about: Being good at B2B means you can get really good at B2B, but focusing on B2C customers means you still have to be good at B2B because of who you're selling to.

That being said, it can be easier to break into B2C... My thinking is B2C customers tend to have lower expectations perhaps because they don't have to (necessarily!) be good at B2B...


Two things. First simplify the marketing to business types. Don't require them to learn much at all. Pay this much to get this many customers, that's all they want to hear. Under promise and over deliver.

Second get results.


Don't market to companies that are strapped for cash. They aren't spending on marketing and if they can, they can't afford to pay you anything afterwards.

If your business is marketing, your starting point it the top 10 ad keywords on Google. If you aren't operating in this space, nobody is going to take you seriously and trust you with their ad budget except as an employee. And the best thing to do is focus on a specific industry and learn it inside and our. The auto sales market is already locked up between 4-5 people and the rehab space is full of criminals (like real felons doing real felonious shit that people will go to prison for someday.). The rest is where opportunity is.

But to reiterate my first point, your target companies have to have that ad budget to begin with.

/signed 5 years in legal marketing spending around $450M/120M traditional/digital per year.


Your wife is still studying? So she probably has never worked in the field, right?

Maybe it's not better for her to start working for a company to get her name in the street and connect with relevant players/customers first?


Start marketing her company? She's now solved two problems, first she has a client, second she has a track record.


Economies aren't an ingredient you can control. There will only be growth value in time spent on the needs of client relationships. Think smaller in scope and work on those relationships, one by one.

While you're at it, go right to the competition and make industry friends if you can. They can provide some of the best referrals you can get, but the old cutthroat competition trope usually has to be kept at bay while you build up a reputation.

Be humble, don't give up & good luck.


You do exactly what you are planning to charge people for.


Hire a va from onlinejops.ph. Spam linkedin sales navigator with outreach to your wife's target demo.


You are your first client?


Marketing expert does not know how to do marketing for themself.


Be kind. Don't be snarky. Converse curiously; don't cross-examine. Edit out swipes.

https://news.ycombinator.com/newsguidelines.html


Maybe it could have been worded better. There is a point though.

When you see LinkedIn post from someone who lost their job, or who are simply looking for jobs, then the technical people are often much better at selling themselfs. Frequently you'll see someone who is looking for an engineering job post qualification, experience, salary range, desired location and what they can bring to a company. We still see them having interviews lined up within hours. For online marketing it's often "I lost my job at so and so. Do your thing network", and basically crickets, or people commenting that they'll share the post.


OK but then how is this message any less snarky? You even italicised your quote like a proper criminal!


I think the italics was just to indicate a direct quote?


Yes.


Marketing is a wide field, with many niches.

And in general even if you know something it doesn't hurt to ask.


I don't think the one asking the question is supposed to be the marketing expert?


I think to start a marketing agency it helps to know marketing.


Clearly. But the person asking is a programmer and is asking for ideas that they can pass onto their partner. I’d say they figure it’s no risk seeing if they can unearth something new, or to be in a better position to support the endeavour.




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