> I still personally email every new Pilot customer and offer to get on a call with them.
How is this a thing that needs to scale and how is it time consuming to write some automation? Just export the contacts, and write a small script that loops over it and sends an email using some transactional email script if you've got something like ses. It shouldn't take more than an hour to do from scratch, and like 5 minutes if you look it up using chatgpt3 or even Stackoverflow.
> Just export the contacts, and write a small script that loops over it and sends an email
Email is almost always one-way spray-n-pray. A call on the phone is two-ways. The other party on the phone always tells you more than you asked, whereas the other party in an email reads it, files it away (if you're lucky) and moves on to the next email.
The other extreme is to play golf with your business partners; you'll learn their pain points more effectively than by sending an email, but it will take 4 hours.
OTOH, they'll have golfing buddies who are potentially your next client.
> I still personally email every new Pilot customer and offer to get on a call with them.
How is this a thing that needs to scale and how is it time consuming to write some automation? Just export the contacts, and write a small script that loops over it and sends an email using some transactional email script if you've got something like ses. It shouldn't take more than an hour to do from scratch, and like 5 minutes if you look it up using chatgpt3 or even Stackoverflow.