I lived in a neighborhood where we could keep our garage open without fear of theft for a while, and we ended up keeping a mini fridge plugged in with water and red bulls and stuff for the delivery folks.
it took a little while before they trusted it (understandably), but it caught on after a bit and really made for some great moments. We became pretty close with some of the folks on our route. The red bull was far and away the most popular but buying in bulk made it affordable.
Fast forward, I've made a series of purchases on Ali Express and they've all started getting returned; turns out whatever system they were using screwed up our address on like six packages. I mentioned the trouble to my USPS person who we'd become familiar with due to the fridge - she asks me for the tracking numbers and said she'll see what she can do.
She saved something like $350 Worth of packages that would have just been lost to the aether.
> I mentioned the trouble to my USPS person who we'd become familiar with due to the fridge - she asks me for the tracking numbers and said she'll see what she can do.
Unrelated to providing snacks/drinks - I find USPS support to be absolutely stellar. The amount of effort they've gone through for us to track down packages in the past is amazing.
The other day I had a visit from a USPS worker who noted that one of their delivery drivers' scanner had died while performing their duties and a package meant for us had not been scanned. They were simply following up to make sure the package had actually been delivered.
it took a little while before they trusted it (understandably), but it caught on after a bit and really made for some great moments. We became pretty close with some of the folks on our route. The red bull was far and away the most popular but buying in bulk made it affordable.
Fast forward, I've made a series of purchases on Ali Express and they've all started getting returned; turns out whatever system they were using screwed up our address on like six packages. I mentioned the trouble to my USPS person who we'd become familiar with due to the fridge - she asks me for the tracking numbers and said she'll see what she can do.
She saved something like $350 Worth of packages that would have just been lost to the aether.