> I wish there were a better alternative, but I really am at a loss to think what that could be.
Figure out what it costs to have whoever is looking at the HN issues look at them and just charge that much for a executive VIP support request.
Like, if I’ve got $400k locked up and CS stuck in a loop I’d happily drop $200 to have someone that actually has the power to talk to people and get the ball rolling on fixing stuff look at my request.
I hate the idea that if or when I fall into one of those cracks that I may not have curated a large enough social media presence to actually have it resolved. I’d love if I could just, y’know, pay for services instead.
Being willing to put some money down on it should help filter only for people that are serious and expect a ROI from the support ticket (e.g., people knowing they're committing fraud likely won't) and even if it doesn't it directly funds the support so if people want to pay you to waste your time and tell them no... well, no real loss.
I like the idea in general, but any fraudsters would gladly pay quite a lot to have a chance of getting their hands on $400k. They can work out the ROI just as well as a legit customer. So the anti fraud aspect doesn’t ring true to me.
Figure out what it costs to have whoever is looking at the HN issues look at them and just charge that much for a executive VIP support request.
Like, if I’ve got $400k locked up and CS stuck in a loop I’d happily drop $200 to have someone that actually has the power to talk to people and get the ball rolling on fixing stuff look at my request.
I hate the idea that if or when I fall into one of those cracks that I may not have curated a large enough social media presence to actually have it resolved. I’d love if I could just, y’know, pay for services instead.
Being willing to put some money down on it should help filter only for people that are serious and expect a ROI from the support ticket (e.g., people knowing they're committing fraud likely won't) and even if it doesn't it directly funds the support so if people want to pay you to waste your time and tell them no... well, no real loss.