I know there were some big changes to accounts recently when they split AWS and Amazon accounts (I think they used the same system before) but that was many months ago now.
Hope that Amazon Support does something anyway, but don't expect them to admit fault. I've had a handful of problems with AWS and only once did they come close to admitting that it was their fault.
Hope that Amazon Support does something anyway, but don't expect them to admit fault. I've had a handful of problems with AWS and only once did they come close to admitting that it was their fault.