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+1. From the intro I expected this to be a significant issue that possibly led to misled financial decisions.

Many people will have seen that error and simply not cared.




I think the author still has a point. Nobody from this "1st class newspaper" has noticed the mistake in 18 months. Their quality control does not seem to be as good as their reputation might suggest.


Novelties should not be discounted.

Even if it’s not used seriously it doesn’t mean it doesn’t have value. Even if it’s nostalgic or an old guy who checked the paper for 50yrs and today still likes checking on a couple of his pet stocks once in while on paper.

This was the thesis of the Emotional Design book (the follow up to famous tea kettle design book) that engineers and amateur designers often over focus purely on function and ignore emotion - they overvalue the most rational approach. For ex: programmers always want the least amount of clicks to do x, when an extra step with an info box and a button might help ease worries and anxieties and smooth the UX.

Often there is value in the pure visceral experience, sometimes emotion, or nostalgia, or pure beauty of the design. This is often what creates a great product that people become religious about. So such things can’t be dismissed out of hand simply because the value cant be reduced to going from point A to B faster/efficiently/cheaper.


Some variant of logical positivism is typically drilled into engineers pretty hard. If it can't be quantified, it's not meaningful. In fairness, this is largely true within the context of engineering-related fields, but generalizes poorly outside of that area. But same way a fish is the last to discover water, it's very hard to discover these assumptions while inundated in them. That "not meaningful" slips by very easily, because nobody stops to ask meaningful in what sense. It already sounds so abstract it's easy to think the line of thought is complete.


I’m trying to understand this comment in the context of its parent.

What is being dismissed out of hand?

The concepts of emotional design and the accuracy of data on a financial website seem rather unrelated?


Did you not read the article? Most of the post was about how the data being wrong wasn’t the big deal it’s that they shouldnt have the numbers section at all since it means no one reads it.

The fact FT messed up by automating it and not doing basic QA is a signal but it’s not the whole story. A few extra pages for nostalgia reasons, style, and a few hardcore fans is hardly a big burden on a product. But who knows. Maybe it is useless.


And basic QA usually checks for things that should be there, not the other way around.

You don't want your QA to break every time a new data source is added

You can't check to see something you don't know is not there without losing a ton of flexibility


I’m just dense today, apparently.


This. Playing around with a Nintendo Wii is far more fun than any other console. It has nothing to do with games - it is just simply a joy to use.


NTT is also far from a small or obscure company.

And the FT is also owned by the Nikkei now, who likely have folks who could immediately spot small mistakes relating to companies in the Nikkei 225.

So this slipping through suggests there are possibly more minor errors elsewhere.


Reminds me of how Van Halen’s “no brown m&ms” contract rider was actually a concert venue technical competence canary.


Shortly before gitlab was going public I saw a related article where the author called the company github instead. Often I see comments correct the article’s figures.

The investigation on wirecard was great though.




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