Before you edited the answer it said you cannot sustain clients with more than 0.1% chargeback rate. Or 1%, iForgot.
This is all fine when your clients have 1 million sales per month. But in this case they have umm... "To put this into context, we are talking about a small local gym, with 33 active memberships."
You need a better metric than 0.1% or 1% or just turn down small clients? They're just disproportionate support costs anyway so they shouldn't be allowed to run a business online :)
This is all fine when your clients have 1 million sales per month. But in this case they have umm... "To put this into context, we are talking about a small local gym, with 33 active memberships."
You need a better metric than 0.1% or 1% or just turn down small clients? They're just disproportionate support costs anyway so they shouldn't be allowed to run a business online :)