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The manual for my dishwasher. What I learned from it was that technical writing is a skill and that it does not come from technical knowledge alone.

The best documentation knows its audience and what they want to know. I quite like cppreference and usually ISA documentation is quite good. But this is because I am part of their target audience.

The worst documentation is the one which has entirely lost sight of its audience. Particularly offenses are it being a mix of tutorial and reference, which is filled with explanatory prosa potentially even serving as a first introduction to the given topic.

Cppreference is about the worst way to learn C or C++ and if it weren't it would be far less useful to me. Documentation writers have to know their audience first and foremost. There is a place for walkthroughs and tutorials, but they can not replace an actual language reference.




> The manual for my dishwasher.

That’s genuinely interesting. In my experience manuals for home electronics are universally terrible. Would you be able to share a link to this counter example?




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