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Thank you so much for this quote! The paper it's from is exactly what I needed right now.

link: https://veryinteractive.net/pdfs/simon_designing-organizatio...




Thank you for the link. Another Simon quote from the panel discussion:

> In an information-rich world, most of the cost of information is the cost incurred by the recipient. It is not enough to know how much it costs to produce and transmit information; we must also know how much it costs, in terms of scarce attention, to receive it.




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